Exclusive: The Investigators Announce De-Escalation/Conflict Training
August 28, 2017 | Events
What is De-escalation?
De-escalation refers to behaviour that is intended to escape escalations of conflicts.
Training Description
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations.
This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.
The training will explore how anger and violence interplay, including opportunities for self-assessment of personal styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
About This Workshop
- Workshop Outline
- Overview of Violence
- Violence Statistics
- Risk Factors
- Anger Escalation Scale
- Anger Cycle
- Styles of Anger
- Potential Aggressor Attributes
- Warning Signs
- The Aggression Defusing Process
- Approaching, Containment and Problem Solving Strategies
- When and How to Disengage
- Special Considerations
- Addressing Enablers of Violence
Target Audience
This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence
Method of Delivery
Lecture, video, case study exercises, skill development and small group discussion
Learning Objectives
At the end of this workshop, participants should be able to:
- Understand the role of anger in violent incidents.
- Identify their own styles of interaction.
- Describe a framework for defusing potentially violent situations.
- Identify potential risk factors.
- Apply principles learned to their own environment.
If your business would benefit from conflict de-escalation training, call us now on 0800 747 633, or click here to email us.
